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SHIPPING & RETURNS

SHIPPING POLICY

 

At this time, ASKWINE.com ships merchandise to locations within the United States, not including AL, AK, AR, DE, HI, IN, KY, MD, MA, MS, MT, NV, NH, NJ, ND, OK, PA, RI, SD, TN, TX, UT, VT, and WV. Additionally, ASKWINE.com ships merchandise to Japan, but not to other international locations at the moment. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier. All deliveries are air freight.  

International

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details. 

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. ASKWINE.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

当サイトでご購入頂きます日本向けワインには、税金(関税・酒税・消費税)が加算されます。目安としてはワイン価格の約10%です。尚、お支払い頂きます国際宅急便の送料にはこの税金は含まれません。お客様のご負担になりますのでご了承下さい。

又、当社は発送商品の紛失、破損等の損害に対して一切の責任を負いかねます。

Sales Tax

ASKWINE.com charges sales tax for merchandise ordered on this Web site based on the California state sales tax rate of 8.5% to those that reside in the State of California.

カリフォルニア州在住の方の購入に関しては8.5%のカリフォルニア州消費税が加算されます。

​​RETURN & EXCHANGE POLICY​

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). ASKWINE.com reserves the right to change its payment procedures at any time without prior notice to you. All sales are final.

ご注文頂きました商品と違う商品がお手元に届いた場合のみ承ります。

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